Our team of dedicated eye health professionals are here to serve you. We combine extensive knowledge in the field of optometry with a passion for helping people solve their vision problems. It is our goal to create a friendly and professional atmosphere that you can rely on for all of your eye health needs.
Trina Archer, Office Manager
Trina is a leader at Cascade Pacific Eyecare, where she has served as our Office Manager since 2010. Trina manages all the moving pieces in our office, from bookkeeping to insurance billing, to patient care and communication. We appreciate Trina for so many reasons, including her ability to keep an eye on the big picture as well as all the details required to things running smoothly. She thrives in her role, which is no surprise given her more than two decades in the optical industry. Our patients, as well as the rest of our team, benefit every day from her depth of knowledge and experience.
Joanna Coria, Optometric Assistant
Joanna joined Cascade Pacific Eyecare in 2017 and we are so glad she did. Joanna cheerfully helps wherever she’s needed, which is much appreciated in our busy office! She is committed to exceptional patient care and is one of the reasons why things run so smoothly around here. Because Joanna is fluent in Spanish and English, her translating duties keep her busy and allow us to serve as many patients as possible.
Susan Poloai, Administration/ Billing Assistant
Susan joined Cascade Pacific Eyecare in 2018 and quickly became an invaluable member of the team. Starting out as an optometric assistant, she moved on to roles in insurance billing and now provides direct administrative support to Dr. Robinson. Susan’s calm, steady and friendly manner are just a few of the reasons her colleagues, and our patients, appreciate her so much. She’s the ultimate team player and jumps in to help wherever she’s needed. So, you may find Susan behind the front desk or in our optical department next time you’re here. She’d love to meet you and be a part of making your Cascade Pacific Eyecare experience a wonderful one!
Joanne Norris, Office Assistant
Joanne is an experienced insurance biller as well as medical transcriptionist who joined Cascade Pacific Eyecare in 2013. Joanne is also the unofficial decorator-in-chief! She can be seen around the office decorating for all of the seasons, adding a bright and pretty look.
Katherine Torres, Optometric Assistant
Katherine came on board as an optometric assistant in 2019. Her background of teaching at her church comes in handy to make sure that our patients have the information that they need as she prepares them to be examined by the doctor. She is fluent in both English and Spanish. When she is not here at work, she still enjoys teaching and singing in her church choir.